Impact stories
Home Alone!
Going the extra mile to ensure peace of mind as well as healthcare
A member covered under the family onsite health benefits of one of our seafarer clients approached Mayfair Assist under unique circumstances. She was seriously ill and needed immediate care. Her spouse, the primary member was away at sea and she had only her young daughter with her.
Read nowA Hero Returns Home
When all else fails we bring the body home with dignity
In Dec 2023, a young father lost his life while saving his children while swimming in Nowra city. When heavy winds carried his children towards deeper waters he rushed to push them to safety but drowned during this endeavour. He was one of our members.
Read nowBullseye! When targeted analysis saved the day
A benefits redesign that made every stakeholder a winner
A German multinational engineering and technology company has always been very particular about the kind of health benefits they provided their employees and dependents. As part of their continuous improvement endeavor’s, they up leveled the health benefits they offer their employees on short to medium term deputations in 2018. The benefits were brought up to par with the local policies they ran in Europe...
Read nowOn the wings of hope
The story of a team that stood by its member despite the odds
In Oct 2023, the Mayfair claims team was apprised of the case of a 3 year old patient. The child was on life support in a hospital in Finland following severe brain injury and multiple organ failure caused by a viral infection. The specialists treating the patient advised removal of life support and termination of treatment as they could not see any potential for improvement...
Read nowAbracadabra - the threat is now an opportunity!
How out-of-the-box thinking transformed a loss making account into a stable one with savings per year for the client
One of our large multinational clients in the IT services space had a local Southeast Asia population covered under an increasingly unstable plan with premium rates shooting up every year. So they wanted to consolidate this population under the umbrella of a global plan where they hoped the diversity of the population would stabilise the plan.
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