
On the wings of hope
The story of a team that stood by its member despite the odds
In Oct 2023, the Mayfair claims team was apprised of the case of a 3 year old child. The child was on life support in a hospital in Finland following severe brain injury and multiple organ failure caused by a viral infection. The specialists treating the child advised removal of life support and termination of treatment as they could not see any potential for improvement.
The challenge
Can we fight against the tide of medical advice?
The parents were unwilling to give up. They wanted to take their child home to India and continue treatment. So they approached Mayfair and requested help to transport the child back to Chennai. They wanted to continue treatment there.
Our solution
Speed your way to Chennai
It was not easy. Our assistance team and along with our panel of medical experts had many discussions and email exchanges with the insurer before they approve the transport of the child back to India. The team worked tirelessly with al stakeholders to successfully transport the child to Chennai through a reliable Ai Ambulance service.
The result
A life... A life.. What’s the price when it’s a life?
The child lives as per our last reports. The parents of the child reported significant improvement a few weeks after the child’s return to Chennai.