services-img-1
We care about your people

We achieve our goals by meeting the needs of our customers.

How do we do this? We listen.We care.

Your users are taken care of from the moment they call our 24/7 medical helpline, or log on to our Mayfair We Care app. Step-by-step, we offer assistance through every phase of their journey, from medical claims to risk assessment, to our Feel-Good Event days.

Whatever the situation, we make sure they are looked after from start to finish, treated with respect and care, and provided with the highest of service levels.

It’s not just the end users who benefit. We offer a wide range of services and benefits so that you can concentrate on what’s important; your people.

Here are some of the things our clients and members have said about us …

“Just wanted to mention that the support system you have in place is great. From the time I submitted the claim request, the way you and your system responded was outstanding, with timely updates on the status of the claim and whenever I had any questions/concerns, you answered them swiftly and clearly, and all this happened via email without me having to pick up the phone even once to reach out to you.”

TATA Consultancy Services

“You were very helpful and cooperative with me. Very much appreciated.”

Scorpio Ship Management

“Thanks a lot team for the swift action. Really appreciate the support provided.”

WIPRO

“Excellent response and turn around time. The team at Mayfair has been very helpful.”

Amazon member

“That’s great, many thanks for your prompt assistance in sorting out these cases.”

TATA Consultancy Services

What our clients say:

“Many thanks for your quick response and confirmation;
this is helpful. I personally want to acknowledge and
appreciate the Mayfair team for maintaining great TAT in
responding to the queries. Thank you.”

Hewlett Packard

What our clients say:

“Many thanks for your quick response and confirmation;
this is helpful. I personally want to acknowledge and
appreciate the Mayfair team for maintaining great TAT in
responding to the queries. Thank you.”

Hewlett Packard